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  Trading Terms and Conditions of Dinsdale Embroideries

  1. Prices
    We shall endeavour to keep our prices as quoted. However they may be subject to change without notice.

  2. Small order surcharge
    Orders under £10.00 are subject to a £1.00 surcharge.

  3. Packaging and Delivery
    Costs for packaging and delivery are as follows.

    UK Destinations
    £1.50 for goods up to £10
    £2.50 for goods between £10 and £20
    £4.00 for goods between £20 and £40
    £5.50 for goods between £40 and £60
    £6.50 for goods above £60

    For destinations outside the UK
    £5.00 for goods up to £40
    £7.00 for goods between £40 and £70
    £9.00 for goods between £70 and £100
    £13.00 for goods above £100

  4. Goods will normally be dispatched within 28 days of receipt of order. Please include an e-mail address and telephone number in case of queries regarding your order. We reserve the right to refuse delivery of part or all of an order, in which case, part or all of any payment received will be refunded.

  5. Goods are traded under English law.

  6. Return of goods
    You may return the goods within 7 days and cost of goods, excluding postage, will be refunded, provided they are returned in excellent condition. However, fabric and threads which have been cut to order are not returnable.

  7. Payments via the Internet are accepted using Visa, Mastercard, Euro Card, Delta and Switch using the WorldPay secure server. Cards will be debited in UK Sterling.

  8. If you wish to post your order, print the order form from the website and enclose it with your payment. Payments should be made by cheque or money order in UK Sterling and made payable to 'Dinsdale Embroideries'. Goods will be dispatched on clearance of cheque.

  9. Orders should be posted to:-
    Dinsdale Embroideries
    13 Castle Close,
    Middleton-St-George,
    Darlington,
    Co.Durham.
    DL2 1DE
    UK

  10. Names, addresses and other details of customers are confidential and are not passed on to any third parties.

  11. The shopping cart uses cookies to remember what you have ordered. The cookie only stores information about the number and type of items you are ordering. No information about credit cards is stored in these cookies. The cookies are kept only on your computer and are removed when the browser closes. If you are unhappy about the use of cookies, then please do not use the shopping cart or ordering system, but write or phone your order to us. If you wish to be sure that any cookies created by our web pages have been deleted, then press the button below.

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